Administrative Solutions
Customized Administrative Services
for HR Departments
We can administer the entire COBRA process, ensuring that your organization is following all of the appropriate procedures and regulations.
- New hire notifications
- Qualifying event notifications
- Direct billing to qualified beneficiaries
- Employer reporting capabilities
- Record keeping of all transactions
- Remittance of premiums to carriers
Whether it’s an HSA, HRA, Medical FSA, Dependent care spending account or a Parking/Transit spending accounts employers and employees are looking to take advantage of these tax-favored accounts. We can take on that administration and compliance on your behalf by offering your employees the following:
- Debit Cards
- Online Employee Access
- Customer Service Support
- Customized Employer Reporting
- Claims Review/Reconciliation
Customized Administrative Services
for HR Departments
We can administer the entire COBRA process, ensuring that your organization is following all of the appropriate procedures and regulations.
- New hire notifications
- Qualifying event notifications
- Direct billing to qualified beneficiaries
- Employer reporting capabilities
- Record keeping of all transactions
- Remittance of premiums to carriers
Whether it’s an HSA, HRA, Medical FSA, Dependent care spending account or a Parking/Transit spending accounts employers and employees are looking to take advantage of these tax-favored accounts. We can take on that administration and compliance on your behalf by offering your employees the following:
- Debit Cards
- Online Employee Access
- Customer Service Support
- Customized Employer Reporting
- Claims Review/Reconciliation
Employee Advocacy
Human Resource Departments are focused on the ongoing strategy and execution of the benefits program. In order to maintain that focus, allow our customer service representatives to advocate on behalf of your employees and their dependents. Whether members need help with eligibility, covered benefits, prior-authorizations, claims, billing, etc. our team will walk them through the entire process until their issue is resolved.
Consolidated Billing
Avoid your current process of paying multiple invoices to multiple carriers. Our team will consolidate your multiple insurance carrier bills into one convenient itemized monthly invoice. Your premium payments to your insurance carriers will be based on your real-time eligibility so there is no need to audit because your invoices are already reconciled helping to reduce the debits/credits that carry over from month to month.
Online Enrolment Systems
Benefits enrollment can be simplified by allowing employees to enroll online. It can improve your communication with your insurance carrier and can reduce the risk for human error as compared to the data entry of paper forms. Using an online enrollment system is also convenient for your employees, as it gives them easy access to their benefit elections, eligibility and information anytime and from anywhere.
Employee Communications and Engagement
Let us help you engage and educate your employees about their benefit options and choices not only at open enrolment but throughout the year as well. Our communications team will work with you to create customized benefits guides, posters, postcards, customized enrollment forms, newsletters and more that will help your employees become better stewards of their healthcare.